🛡️ Play Responsibly

Responsible Gaming
at 99bon

Betting on 99bon should always be fun — a form of entertainment, not a way to solve financial problems or escape stress. We take responsible gaming seriously, and we've built real tools to help every Filipino player stay in control.

21+
Strictly for adults aged
21 years and above only.
No exceptions on 99bon.
Quick Tools
Set Deposit Limits

Control how much you deposit daily, weekly, or monthly.

Take a Break

Use cooling-off periods to pause your account temporarily.

Self-Exclude

Request a full self-exclusion — short-term or permanent.

Talk to Support

Our team is ready to help you manage your gaming habits.


At 99bon, we believe that responsible gaming is not just a legal requirement — it is a core part of who we are as a platform. We want every player in the Philippines, whether you're in Manila, Cebu, Davao, or Quezon City, to enjoy the 99bon experience in a way that is safe, sustainable, and genuinely fun.

Gambling is a form of entertainment. Like watching a PBA game or going out for merienda, it should add something positive to your day — not take something away. The moment betting starts to feel like an obligation, a way to recover losses, or a source of stress, that is a signal worth paying attention to.

This page explains the responsible gaming tools available on 99bon, the warning signs of problem gambling, and how to get help if you or someone you know needs it. We also outline our strict 21+ age policy and how we enforce it across the platform.

Our Commitment: 99bon is committed to providing a safe betting environment for all Filipino players. We actively monitor player behaviour for signs of problem gambling and will proactively reach out to players who may need support. Responsible gaming is everyone's responsibility — ours and yours.

Your Responsible Gaming Toolkit

Six practical tools built into 99bon to help you stay in control

Deposit Limits

Set a maximum amount you can deposit into your 99bon account per day, per week, or per month. Limit reductions take effect immediately. Increases require a 24-hour cooling-off period to prevent impulsive decisions. You can adjust your deposit limits anytime from your account settings.

Loss Limits

Define the maximum amount you are comfortable losing within a set time period. Once your loss limit is reached, 99bon will prevent further betting until the limit period resets. This tool is especially useful for players who want a hard ceiling on their gaming spend each week or month.

Session Time Limits

Set a maximum session duration so that 99bon will notify you — or automatically log you out — after a defined period of continuous play. It's easy to lose track of time when you're in the middle of a game, and this tool helps you stay aware of how long you've been playing.

Reality Checks

Enable periodic pop-up reminders that show you how long your current session has been running and how much you have wagered. Reality checks are a gentle nudge to pause, reflect, and decide whether you want to continue playing — or call it a day and come back fresh tomorrow.

Cooling-Off Period

Take a short break from 99bon without fully closing your account. Cooling-off periods can be set for 24 hours, 48 hours, one week, or one month. During a cooling-off period, you will not be able to log in or place bets. Your account and balance are preserved for when you return.

Self-Exclusion

If you feel you need a longer break or want to stop gambling altogether, you can request self-exclusion from 99bon. Self-exclusion can be set for a defined period (minimum 6 months) or permanently. Once active, you will not be able to access your account or create a new one. Contact our support team to activate self-exclusion.


Warning Signs of Problem Gambling

Recognising the signs early makes it easier to get back on track

01

Spending more money on gambling than you originally planned, or chasing losses by placing bigger bets to try to win back what you've lost.

02

Borrowing money from family, friends, or lenders — or selling personal belongings — to fund your gambling activity.

03

Feeling restless, irritable, or anxious when you are not gambling, or when you try to cut down or stop.

04

Neglecting work, school, family responsibilities, or social activities in favour of gambling — or lying to loved ones about how much time or money you spend on it.

05

Using gambling as a way to escape problems, relieve stress, or cope with feelings of depression, loneliness, or anxiety.

06

Repeatedly trying to cut back or stop gambling but finding yourself unable to follow through, even when you genuinely want to.

07

Continuing to gamble even after it has caused serious financial problems, relationship difficulties, or negative effects on your mental health.

08

Thinking about gambling constantly — planning your next session, reliving past wins, or calculating how to get more money to bet with.

09

Feeling a need to gamble with increasingly larger amounts of money in order to get the same level of excitement or satisfaction.

If you recognise any of these signs in yourself or someone you know:

Please reach out for help. You can contact the 99bon support team to activate self-exclusion or set limits on your account. Problem gambling is a recognised condition — it is not a character flaw, and help is available. The sooner you act, the easier it is to regain control.


Quick Self-Assessment

Ask yourself these questions honestly. If you answer "yes" to two or more, consider using our responsible gaming tools or speaking to a professional.

Q1

Have you ever spent more money gambling on 99bon — or anywhere else — than you originally intended to in a single session?

Q2

Have you ever felt the need to bet more money than usual to feel the same level of excitement you used to get from smaller bets?

Q3

Have you ever tried to win back money you lost by placing more bets — sometimes called "chasing losses"?

Q4

Have you ever hidden your gambling activity or the amount of money you spend on it from your family or close friends?

Q5

Has gambling ever caused you to miss work, school, or important family events — or affected your relationships with the people close to you?

Q6

Have you ever borrowed money, used your savings, or sold something you own in order to fund your gambling?

Q7

Do you find yourself thinking about gambling frequently throughout the day, even when you are doing other things?

Q8

Have you ever felt anxious, irritable, or low when you were unable to gamble, or when you tried to stop?

What to do next:

If you answered "yes" to two or more of these questions, we encourage you to use the responsible gaming tools available on 99bon — such as deposit limits, cooling-off periods, or self-exclusion. You can also speak to our support team confidentially. Remember: asking for help is a sign of strength, not weakness.


Strict 21+ Age Policy

No underage gambling — ever. This is non-negotiable on 99bon.

Under Philippine law and the regulations governing online gaming in the country, gambling is strictly prohibited for individuals under the age of 21. 99bon enforces this rule rigorously across every stage of the player journey — from registration to withdrawal.

During registration, all applicants must confirm that they are at least 21 years old. 99bon conducts Know Your Customer (KYC) verification for all accounts, which includes documentary proof of age such as a valid Philippine government-issued ID — a passport, driver's licence, SSS card, or UMID card are all accepted.

Where 99bon has reasonable grounds to suspect that a player may be under 21, the account will be immediately suspended pending verification. If underage gambling is confirmed, the account will be permanently closed, all funds will be handled in accordance with applicable regulations, and the matter will be referred to the appropriate Philippine authorities.

If you are a parent or guardian and believe a minor has accessed 99bon using false information, please contact our support team immediately at [email protected] so we can take swift action.

How to Activate Tools

Setting up your responsible gaming limits takes just a few steps

1
Log in to Your 99bon Account

Visit /login and sign in with your registered Philippine mobile number and password.

2
Go to Account Settings

Navigate to your profile menu and select "Responsible Gaming" or "Account Limits" from the settings panel.

3
Choose Your Tool

Select from deposit limits, loss limits, session time limits, reality checks, or cooling-off periods. Set your preferred values and confirm.

4
For Self-Exclusion — Contact Support

Self-exclusion requests must be submitted through our support team to ensure they are processed correctly and cannot be reversed impulsively. Reach out via the in-app chat or email [email protected].

5
Confirmation and Monitoring

You will receive a confirmation once your limits or exclusion are active. 99bon will monitor your account to ensure the settings are enforced correctly.


Get Help & Support

You are never alone — support is available for Filipino players who need it

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for licensed operators in the Philippines. PAGCOR provides resources and guidance for players experiencing gambling-related difficulties. Contact PAGCOR directly through their official government channels for support and information.

99bon Support Team

Our support team is available around the clock to help you activate responsible gaming tools, process self-exclusion requests, or simply talk through your concerns. All responsible gaming conversations are handled with complete confidentiality. Reach us via in-app live chat or at [email protected].

Mental Health Support

Problem gambling can affect mental health and family relationships. If you or someone you know is struggling, the National Center for Mental Health (NCMH) in the Philippines provides free mental health services. The NCMH crisis hotline is available for Filipinos who need immediate support. Please reach out — help is closer than you think.

A note on PAGCOR:

PAGCOR is the primary regulatory body for gaming in the Philippines. As part of the responsible gaming framework in the country, PAGCOR maintains a national self-exclusion registry. Players who self-exclude through 99bon may also be registered with the PAGCOR national registry, which prevents access to other licensed gaming platforms in the Philippines. This is designed to provide comprehensive protection for players who need a complete break from gambling.


🎮 Play Smart

Enjoy 99bon — Responsibly

Ready to play? 99bon is built for Filipino players who want great games and a platform they can trust. Register today, set your limits from day one, and enjoy boxing, live casino, keno, and more — knowing that 99bon has your back. Must be 21 years old or above to register.

For Filipino players aged 21 and above only. Please gamble responsibly. If gambling stops being fun, use our tools or contact support.